Restaurant Operations Manager

2 weeks ago


Cortez, Colorado, United States Burger King Full time
Job Description

Restaurant Operations Leader

The Restaurant Operations Leader is responsible for driving key performance outcomes and managing the daily operations of a single restaurant. This role operates under the direction of the Restaurant General Manager and directly manages a team of Hourly Shift Coordinators and Team Members.

Key Responsibilities:

Profitability

  • Manage inventory costs and maintain inventory by performing regular inspections
  • Place and receive inventory truck orders
  • Maintain and regularly monitor a list of all restaurant assets
  • Ensure preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards
  • Ensure that the restaurant follows all cash control and security procedures

Guest Service

  • Motivate and direct team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility

People Development

  • Provide coaching and feedback to Shift Coordinators and Team Members to increase the restaurant team's capabilities and raise restaurant performance

Operations Management

  • Direct restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
  • Ensure that the restaurant upholds operational and brand standards

Qualifications and Skills:

  • Must be at least eighteen (18) years of age
  • High School Diploma or GED required, 2 years of college preferred
  • 1-2 years of previous quick service restaurant experience, experience in management preferred
  • Some understanding of P&L interpretation and management influence profitability
  • Demonstrated leadership skills
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends, and holidays
  • Ability to work long and/or irregular shifts as needed

About Burger King

Burger King is a global fast-food chain known for serving high-quality, great-tasting, and affordable food. Founded in 1954, the company has a commitment to premium ingredients, signature recipes, and family-friendly dining experiences.


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