Customer Service Representative for Hampton Inn
3 weeks ago
The Hampton Inn West Des Moines/Lake Drive seeks a reliable and customer-focused individual to fill a part-time position as a Front Desk Representative.
Key Duties:- Deliver exceptional customer service to create a positive guest experience.
- Process guest stays, payments, and reservations efficiently using computer systems.
- Respond promptly to guests' needs and concerns, ensuring satisfaction.
- Maintain a professional atmosphere and cultivate strong relationships with guests.
- Minimum age of 18 years old
- Demonstrated attention to detail and organizational skills
- Prior experience in hospitality or customer service preferred
- Ability to work weekends and holidays
Aileron Management LLC, the manager of the Hampton Inn, aims to empower associates for successful careers. We offer a competitive benefits package, opportunities for advancement, and a genuine passion for service.
Benefits and Compensation:- 401(k) with company match
- Employee Assistance Program
- Referral Program - $500 reward
- Employee Recognition Program - gift card incentives
- Employee discounts
- On-Demand Pay
- Double-time pay on Company holidays
- Hilton employee Team Member Travel Program
$15-$20 per hour, based on experience.
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