Customer Service Representative for Hampton Inn

3 weeks ago


West Des Moines, Iowa, United States Aileron Management LLC Full time
Part-time Customer Service Position

The Hampton Inn West Des Moines/Lake Drive seeks a reliable and customer-focused individual to fill a part-time position as a Front Desk Representative.

Key Duties:
  • Deliver exceptional customer service to create a positive guest experience.
  • Process guest stays, payments, and reservations efficiently using computer systems.
  • Respond promptly to guests' needs and concerns, ensuring satisfaction.
  • Maintain a professional atmosphere and cultivate strong relationships with guests.
Requirements:
  • Minimum age of 18 years old
  • Demonstrated attention to detail and organizational skills
  • Prior experience in hospitality or customer service preferred
  • Ability to work weekends and holidays
About Us

Aileron Management LLC, the manager of the Hampton Inn, aims to empower associates for successful careers. We offer a competitive benefits package, opportunities for advancement, and a genuine passion for service.

Benefits and Compensation:
  • 401(k) with company match
  • Employee Assistance Program
  • Referral Program - $500 reward
  • Employee Recognition Program - gift card incentives
  • Employee discounts
  • On-Demand Pay
  • Double-time pay on Company holidays
  • Hilton employee Team Member Travel Program
Salary:

$15-$20 per hour, based on experience.



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