Sales Associate
4 weeks ago
Job Summary
Rack Room Shoes is seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, meeting sales and work goals, and maintaining a positive and professional attitude.
Key Responsibilities
- Provide exceptional customer service, ensuring a positive shopping experience for our customers.
- Meet sales and work goals as directed by store management, while maintaining a high level of accuracy and productivity.
- Lead by example, demonstrating a strong work ethic and commitment to excellence.
- Maintain awareness of all current sales promotions and maintain merchandise presentation, ensuring stock is well-arranged and merchandised properly.
- Develop and maintain necessary product knowledge and fitting skills, providing expert advice to customers.
- Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
- Process all sales and POS terminal transactions in accordance with policy and procedure.
Requirements
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
About Rack Room Shoes
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
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