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Operations Manager

2 months ago

Arlington, Virginia, United States Empower AI Inc. Full time
Job Title: Operations Manager

Empower AI is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for managing the day-to-day operations of our IT infrastructure, ensuring the smooth delivery of services to our clients.

Key Responsibilities:
  • Manage a wide range of daily operations, incidents, troubleshooting, and initiatives, system and application upgrades.
  • Manage the overall Operations of the contract in direct coordination with the On-Site Program Manager and Government Leadership.
  • Develop, coordinate, and implement DoD specific IT policies, processes and procedures.
  • Manage, develop, monitor, and report on client Service Level Agreements.
Requirements:
  • Bachelor of Science degree in Computer Engineering, computer information systems, telecommunications, or management information systems, and 2 - 7 recent years of documented experience relevant to this key position.
  • Information Assurance (IA) Certification: DoDI 8570 IAT II certification.
  • Computing Environment (CE) Certification: Recent and relevant technical certification.
  • Top Secret security clearance.
About Empower AI:

Empower AI is a VEVRAA Federal Contractor. We are committed to providing equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.