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Hospitality Team Member

2 months ago

Henderson Nevada, United States M Resort Full time
About the Role

We are seeking a highly motivated and detail-oriented Guest Services Associate to join our team at M Resort. As a Guest Services Associate, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.

Key Responsibilities
  • Clean and maintain guest rooms to the highest standards, including making beds, dusting furniture, and restocking amenities.
  • Ensure that all guest rooms are ready for occupancy and meet our high standards of cleanliness and quality.
  • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Work collaboratively with other team members to ensure that all guest needs are met and that our hotel runs smoothly.
  • Perform other duties as assigned by management to support the smooth operation of the hotel.
Requirements
  • 6 months of experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to lift up to 20 pounds and stand for long periods of time.
  • High school diploma or equivalent required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.