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Emergency Care Technician

2 months ago

Mason, Ohio, United States Bon Secours Mercy Health Full time

About Bon Secours Mercy Health:

At Bon Secours Mercy Health, we are committed to enhancing the quality, safety, and efficiency of healthcare services. Our facilities and healthcare professionals are recognized for their operational and clinical excellence.

Position Overview:

The Emergency Department Technician plays a vital role in delivering direct patient care under the supervision of a Registered Nurse or designated healthcare professional, adhering to all applicable regulations and the policies of Bon Secours Mercy Health.

Key Responsibilities:

  • Deliver essential patient care services, including comfort measures, vital sign monitoring, personal hygiene assistance, mobility support, lab specimen collection, ECG administration, basic wound management, and other specialized unit tasks as directed by an RN.
  • Conduct patient rounds as assigned to ensure ongoing care and safety.
  • Provide one-on-one patient safety companion services when necessary.
  • Act as a communication link between patients and nursing staff to relay any changes or concerns.
  • Exhibit exceptional customer service to patients, their families, community providers, visitors, and fellow employees.
  • Maintain accurate and timely documentation related to patient care.
  • Participate in handoff reports to share critical information regarding patient and departmental needs.
  • Perform assigned tasks once competency has been confirmed.
  • Gather data within the defined scope of practice.
  • Conduct patient screenings as required.
  • Promote quality and safety by actively seeking improvements in processes and systems to enhance patient care delivery.
  • Demonstrate the ability to work autonomously, solve problems, and manage conflicts effectively in high-pressure situations.
  • Stay informed about policies and procedures relevant to the role.

Qualifications:

  • High School Diploma or GED (required).
  • BLS Basic Life Support certification (preferred upon hire, must be obtained from an approved source prior to engaging in direct patient care).
  • Current certification as an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), or Medical Assistant (preferred).

Experience:

  • Prior experience in a Patient Care Technician role, nursing support position, or relevant healthcare experience, or being a second-year nursing student in a Registered Nurse (RN) program (preferred).

Skills and Competencies:

  • Proficient in computer use.
  • Ability to monitor patient conditions during treatment.
  • Effective communication with medical professionals regarding patient status and care.
  • Record and maintain patients' medical histories accurately.
  • Perform sterile procedures and basic medical tasks.
  • Exhibit strong customer service skills and a commitment to patient care.
  • Demonstrate attention to detail, critical thinking, and problem-solving abilities.
  • Work effectively both independently and as part of a team.

Benefits:

We offer a comprehensive benefits package that includes:

  • Affordable medical, dental, and vision plans.
  • Prescription drug coverage.
  • Flexible spending accounts.
  • Life insurance with AD&D.
  • Employer contributions to retirement savings plans when eligible.
  • Paid time off.
  • Educational assistance.
  • And much more.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.