Assistant Store Leader

4 days ago


Fort Myers, Florida, United States Peltz Shoes Full time

Peltz Shoes is a dynamic retailer seeking an experienced Retail Assistant Manager to join our team in Los Angeles. As a key member of our retail team, you will be responsible for leading our store team in delivering exceptional customer service and driving sales performance.

Job Overview

The successful candidate will have a proven track record of success in sales leadership, customer service, and operational management. They will be responsible for achieving sales targets, managing employee performance, and ensuring a positive customer experience.

Key Responsibilities:

  • Sales Leadership:
    • Develop and implement sales strategies to achieve sales targets.
    • Analyze sales data to identify trends and areas for improvement.
    • Lead by example on the sales floor, helping to drive sales while providing guidance and support to associates.
  • Customer Service Excellence:
    • Foster a customer-centric culture by ensuring that the store consistently delivers a superior customer experience.
    • Address customer complaints, returns, and inquiries in a professional, empathetic, and timely manner.
    • Proactively engage with customers on the sales floor to understand their needs and suggest products.
  • Operational Management:
    • Assist the store manager with day-to-day operations, including inventory management and loss prevention.
    • Maintain the store's appearance, including cleanliness, organization, and visual merchandising standards.
    • Ensure compliance with health and safety regulations.

Requirements:

  • Education: High school diploma or equivalent required; degree in Business, Retail Management, or related field preferred.
  • Experience: Minimum 2 years of retail experience, including at least 1 year in a supervisory or management role.
  • Skills:
    • Leadership skills, with a focus on motivating and developing team members.
    • Excellent communication and problem-solving abilities.
    • Ability to multitask, prioritize responsibilities, and remain calm under pressure.
    • Knowledge of retail POS systems and basic computer applications.

Estimated Salary: $62,000 - $82,000 per year.



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