Assistant Store Leader
4 days ago
Peltz Shoes is a dynamic retailer seeking an experienced Retail Assistant Manager to join our team in Los Angeles. As a key member of our retail team, you will be responsible for leading our store team in delivering exceptional customer service and driving sales performance.
Job OverviewThe successful candidate will have a proven track record of success in sales leadership, customer service, and operational management. They will be responsible for achieving sales targets, managing employee performance, and ensuring a positive customer experience.
Key Responsibilities:
- Sales Leadership:
- Develop and implement sales strategies to achieve sales targets.
- Analyze sales data to identify trends and areas for improvement.
- Lead by example on the sales floor, helping to drive sales while providing guidance and support to associates.
- Customer Service Excellence:
- Foster a customer-centric culture by ensuring that the store consistently delivers a superior customer experience.
- Address customer complaints, returns, and inquiries in a professional, empathetic, and timely manner.
- Proactively engage with customers on the sales floor to understand their needs and suggest products.
- Operational Management:
- Assist the store manager with day-to-day operations, including inventory management and loss prevention.
- Maintain the store's appearance, including cleanliness, organization, and visual merchandising standards.
- Ensure compliance with health and safety regulations.
Requirements:
- Education: High school diploma or equivalent required; degree in Business, Retail Management, or related field preferred.
- Experience: Minimum 2 years of retail experience, including at least 1 year in a supervisory or management role.
- Skills:
- Leadership skills, with a focus on motivating and developing team members.
- Excellent communication and problem-solving abilities.
- Ability to multitask, prioritize responsibilities, and remain calm under pressure.
- Knowledge of retail POS systems and basic computer applications.
Estimated Salary: $62,000 - $82,000 per year.
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