Phone Based Appointment Setter

3 weeks ago


Salt Lake City, United States The Investors Edge Full time
Job Title: Phone Based Appointment Setter

The Investors Edge is seeking a highly skilled Phone Based Appointment Setter to join their team. As an Appointment Setter, you will be responsible for converting warm leads into scheduled appointments through daily calls and texts.

About the Role:
* Daily Tasks: Make up to 50 calls and send texts to engage with leads, adhering to a provided script.
* Required Experience: At least 2 years in phone-based roles such as customer service or appointment setting.
* High Volume Calling: Proven ability to handle 30+ calls daily and log 5+ hours of phone activity per day.
* Performance Metrics: Meet performance metrics and KPIs while using CRM systems for accurate data entry and follow-up.
* Communication: Possess strong phone communication skills and an extroverted personality.

Benefits:
* Onsite Amenities: Access to a gym, sauna, showers, and a massage chair.
* Full Kitchen: Equipped with an oven, stove, and a Coke Freestyle machine.
* Comfortable Workspace: Ergonomic sit/stand desks with push-button controls, and a relaxed dress code.
* Convenient Parking: Reserved parking spots located right by the employee entrance.

Requirements:
* Work stability- No more than 2 jobs in the last 5 years.
* Can not be self-employed in the last 6 months.
* Last Two years plus years of most of the day on the phone. Must come from role that is mostly on the phone.
* High Volume Calls- Talking to 30+ different people every day.
* Talk time-In current or most recent role talking to 5+ hours of talk/Available time.
* Performance- In current or most recent role performance metrics and KPI required.
* Follow Defined call flow on every call defined script or call-outline provided by your employer where there are consequences for not following the script.
* Data Management-IN most current role required to enter specific data in crm on every call and managed that accurately for every conversation.
* Follow up In your current role were you required to make MULTIPLE FOLLOWUP CONTACTS (calls/text/email) with the same contact (scheduling, rescheduling, follow ups, etc.).

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