Checkout Experience Coordinator Mooresville NC
6 days ago
About the Role:
As a Sales and Cash Office Specialist at Lowes Foods in Mooresville, NC, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our cash offices.
Key Responsibilities:
- Sales and Cash Accounting: Prepare weekly cash reports, maintain sales-related information, process invoices and transfers as assigned, and handle beer/wine payments.
- Cash Related Activities: Prepare bank deposits according to policy, oversee activities to support cashier operations, handle payroll check approval/cashing, ensure accurate daily cash counts, and process guest needs such as money orders, stamps, lottery tickets, etc.
- Cash Office Security: Ensure the security of the cash office and store funds, maintain accountability standards of cashier tills, and maintain supplies needed for front-end and cash office operations.
- Cashier/Guest Service Clerk Performance Reports: Monitor and analyze the Operator Activity Report, perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy, and maintain daily front-end schedules to ensure proper guest service levels throughout the day.
- Guest Orders and Support: Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented, and perform all other duties as assigned by management.
Requirements:
- Friendly, outgoing personality
- Ability to work well with others
- Ability to lift 25 lbs. occasionally and 15 lbs. constantly
- Ability to read and understand information and direction
- Knowledge of front-end operations
- Ability to supervise people including training and development
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
- Effective communication and guest service skills
- Must be at least 18 years old
- Ability to stand for extended periods of time
- Demonstrate successful use of math skills
- Ability to work well with computers
Estimated Salary: $45,000 - $55,000 per year, depending on experience. We offer competitive benefits and opportunities for growth and development.
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