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Emergency Department Patient Access Liaison

2 months ago

Little Falls, New York, United States UnitedHealth Group Full time
Job Summary

We are seeking a skilled Patient Access Representative to join our team at UnitedHealth Group. As a key member of our healthcare team, you will be responsible for communicating directly with patients and/or families to complete the registration process.

Key Responsibilities:
  • Collect patient demographics, health information, and verify insurance eligibility/benefits
  • Utilize computer systems to accurately and efficiently process patient information
  • Provide exceptional customer service and ensure a positive experience for patients and families
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of healthcare software systems