Customer Service Representative

6 days ago


Cicero, Illinois, United States Walgreens Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:

  • Provide courteous, friendly, and efficient service to customers, answering questions and resolving issues in a timely and professional manner.
  • Engage with customers, offering assistance with products and services, and making recommendations to enhance their shopping experience.
  • Operate a cash register, process transactions, and maintain accurate records of sales and inventory.
  • Maintain a clean and organized store environment, including counters, shelves, and displays, and ensure that all merchandise is properly priced and stocked.
  • Assist with visual merchandising, including constructing and maintaining displays, and completing resets and revisions as directed.
  • Provide support with photo services, including digital passport photos, poster prints, and creative machine services.
  • Assume web pick-up responsibilities, monitoring orders, filling orders, and delivering orders to customers as they arrive at the store.
  • Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
  • Comply with all company policies and procedures, and maintain respectful relationships with coworkers.

Requirements:

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.

What We Offer:

At Walgreens, we offer a competitive compensation package, opportunities for career growth and development, and a collaborative and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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