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Sales Support Associate

2 months ago

Bolingbrook, Illinois, United States Crane Co Full time

Unlock Your Potential as a Sales Support Specialist at Crane Co.

About Us:

At Crane Co., we're dedicated to delivering innovative solutions and exceptional customer service in the nuclear power industry. As a Sales Support Specialist, you'll play a vital role in our operations, ensuring our sales team and customers receive top-notch support.

Key Responsibilities:

  • Quote Preparation: Assist in crafting detailed quotations and estimates to meet customer needs.
  • Customer Engagement: Engage with customers to address their needs, provide solutions, and ensure high satisfaction.
  • Order Management: Process orders efficiently, address any issues, and ensure smooth hand-offs to manufacturing and engineering teams.
  • Team Collaboration: Work closely with our sales, engineering, and operations teams to drive success and continuous improvement.
  • Problem Solving: Tackle challenges head-on, identifying root causes and implementing effective solutions.

Why You'll Thrive in This Role:

  • Meaningful Work: You'll interact with customers and internal teams, helping customers identify solutions and making a meaningful impact.
  • Professional Growth: Gain hands-on experience and grow your career with training and support.
  • Collaborative Culture: Join a dynamic team that values your ideas and offers a supportive work environment.

What We're Looking For:

  • Education: Recent graduates with a BS/BA in a technical or business field are highly desired.
  • Skills: Proficiency in Microsoft Outlook, Excel, and Word. Strong organizational, time management, and communication skills.
  • Traits: Passion for customer service, attention to detail, and the ability to multitask in a fast-paced environment.

What We Offer:

  • Competitive Compensation: With performance-based bonuses
  • Comprehensive Benefits: Including medical, dental, and vision insurance.
  • Work-Life Balance: Paid time off, sick leave, and flexible spending accounts.
  • Retirement Plans: 401K with company contribution.
  • Community Involvement: Opportunities for community service and engagement.

This job description is intended to capture the essential functions of the position. It in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested.