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Expert Software Integration Engineer

1 month ago

Oakland, California, United States Delta Dental of California Full time
  • Delta Dental of California is seeking an Expert Software Integration Engineer to lead and manage complex integrations between Epic and other third-party systems.
  • The ideal candidate will have extensive experience with HL7 and FHIR API/Services, EDI, and data integration, as well as experience working as an Epic Interface Analyst.
  • Prior experience with at least one interface engine, such as Cloverleaf, Rhapsody, or MuleSoft, is required.
  • The successful candidate will design, develop, and maintain APIs and microservices for communication between internal and external systems, including Epic interfaces.
  • Strong proficiency in API development using REST, SOAP, JSON, and XML is also required.

Responsibilities:

  • Lead Integration Projects: Oversee end-to-end integration initiatives, including Epic-related interfaces, ensuring alignment with business goals, technical requirements, and timelines.
  • Epic Interface Management: Serve as the Epic Interface Analyst, managing the development, configuration, and support of interfaces using Epic Bridges or related tools.
  • API Development and Management: Design, develop, and maintain APIs and microservices for communication between internal and external systems, including Epic interfaces.
  • EDI Integration: Manage and implement EDI integrations, ensuring smooth data exchange with external trading partners and clients.
  • Data Integration: Lead data integration efforts, ensuring accurate transformation, validation, and mapping of data between systems, including Epic data feeds.
  • Technical Leadership: Provide expert guidance to the integration team on API, EDI, and data integration best practices, as well as on managing Epic interface development and troubleshooting.
  • Solution Design and Architecture: Collaborate with business, IT, and clinical stakeholders to define integration architecture and design scalable solutions, particularly within the Epic environment.
  • Vendor and Partner Management: Work closely with external vendors and third-party partners to manage integrations with Epic and other systems.
  • Troubleshooting and Support: Identify and resolve integration and interface issues, working closely with development, support, and operations teams to ensure seamless operations of Epic interfaces and other integrated systems.
  • Documentation: Maintain thorough documentation for all integration processes, including Epic interface specifications, workflows, and technical specifications.
  • Compliance and Standards: Ensure that all integration and interface solutions comply with industry standards, security protocols, and data privacy regulations, such as HIPAA for healthcare data.

Qualifications:

  • Minimum of 8+ years of experience in integration roles, with significant exposure to HL7 and FHIR API/Services, EDI, and data integration.
  • Experience working as an Epic Interface Analyst with experience of at least 1 Interface engine like Cloverleaf, Rhapsody, or MuleSoft is required.
  • Experience in Epic Interfaces for Eligibility (ANSI/X12), Authorization (ANSI/X12), Claims (ANSI/X12), E-Prescribing, and Financial Transactions.
  • Experience in Epic Public APIs such as Computer-Telephony Integration, Credit Card Device and Payment Gateway, Printing/Faxing.
  • Familiarity with healthcare-specific integration standards, including HL7, FHIR, and HIPAA requirements.
  • Building integrations using SOAP and RESTful Web Services, JDBC database connections using SQL and stored procedures, and vendor specified APIs.
  • Working experience of Interface Engine and integration with Epic PMS.
  • Strong proficiency in API development using REST, SOAP, JSON, and XML.
  • Extensive knowledge of EDI standards (e.g., X12, EDIFACT) and integration with trading partners, especially in healthcare transactions (837, 835, 270/271).
  • Proven experience with data integration platforms and ETL processes (e.g., Informatica, MuleSoft).
  • Experience with Transmission Control Protocol/Internet Protocol (TCP/IP) and Secure File Transfer Protocol (SFTP) standards.
  • Experience with Epic integration tools, such as Epic Bridges and Interconnect.
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud) and integration solutions for Epic on cloud environments.
  • Epic System Expertise: Hands-on experience working with Epic's interface engine, interface configuration, and integration best practices using Epic Bridges.
  • Data Transformation: Proficiency in handling data transformations, mappings, and validations across different formats and systems, particularly with Epic data and third-party applications.
  • Work with structured data (e.g., SQL-based systems, relational databases) and unstructured data (e.g., document stores, big data platforms, data lakes) to ensure seamless integration.
  • Design data flows and storage strategies for unstructured data sources like text files, JSON, XML, logs, and multimedia.
  • Problem Solving: Ability to identify and resolve complex technical issues, particularly in the context of Epic system integrations, in a fast-paced environment.
  • Understanding of security protocols such as OAuth, SAML, and encryption standards, especially for healthcare data.

Preferred Qualifications:

  • Epic Certification in relevant modules (Epic Bridges certification).
  • Experience with API management platforms.
  • Experience with CI/CD pipelines for integration processes.

Key Competencies:

  • Excellent communication skills with the ability to translate technical requirements into business terms, especially for clinical and IT stakeholders.
  • Strong leadership qualities and experience mentoring technical teams.
  • Highly organized and detail-oriented with a focus on delivering high-quality Epic interface and integration solutions.
  • Collaborative mindset with the ability to work cross-functionally and with external partners to ensure successful Epic integrations.