Operations Manager Lead

3 days ago


Santa Rosa, California, United States Forgotten Felines Of Sonoma Full time

Forgotten Felines of Sonoma County is a pioneering Trap-Neuter-Return (T-N-R) organization, dedicated to safeguarding the welfare of unowned cats in our community. We are seeking an exceptional Operations Manager to oversee and optimize our programs, ensuring their smooth and sustainable operation.

The successful candidate will be responsible for managing intake decisions across all programs, balancing cat numbers with staff, resource, and facility capacity. This role involves confidently making high-level decisions, upholding policies, and drafting new protocols to maintain efficiency and consistency.

Our ideal candidate will have leadership experience in managing teams, setting priorities, and achieving goals. They will possess strong organizational skills, excellent communication abilities, and a love for cats. Additionally, they should be proficient in data management and reporting.

About the Role

  • Intake Oversight: Make primary decisions regarding cat intake across all programs, ensuring alignment with organizational capacity and spay/neuter goals.
  • Program Coordination: Ensure all programs support the organization's mission, working cohesively to maximize impact.
  • Team Leadership: Oversee teams in the following core programs:
  • Spay/Neuter Clinics: Lead a team of five to ensure efficient and compassionate clinic operations.
  • Foster & Adoption Program: Support a team of three in placing cats with loving families.
  • Relocation Program: Coordinate with two part-time staff for smooth transitions of relocated cats.
  • Trapping Program: Supervise efforts to alter 75% of cats in targeted colonies.
  • Reporting and Success Metrics: Track progress, celebrate successes, and share insights through reports and updates.
  • Collaborative Culture: Foster a positive environment for staff and volunteers while ensuring programs meet legal and ethical standards.

What We're Looking For

  • Leadership experience in managing teams, setting priorities, and achieving goals.
  • Strong organizational skills to thrive in a fast-paced environment.
  • Excellent communication skills to engage with staff, volunteers, and community members.
  • A love for cats and the motivation to make a difference.
  • Data management and reporting expertise.
  • Ability to work independently and collaboratively.

Bonus Qualifications

  • Background in veterinary technology or shelter medicine.
  • Non-profit management experience.
  • Familiarity with TNR practices, colony management, and adoption processes.

Salary Estimate

$90,000 - $120,000 per year.



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