Commercial Pest Control Specialist
3 days ago
Job Summary:
We are seeking a highly skilled and motivated Commercial Pest Control Specialist to join our team as a Route Manager. In this role, you will be responsible for managing a dedicated route of commercial clients, providing pest control and inspection services according to established standards for timeliness and quality.
Main Responsibilities:
- Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner
- Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests
- Partner with client and technical specialists to solve complicated pest problems
- Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems
- Provide uncompromising service, aiming to exceed client expectations in every interaction
- Set up, monitor, and tear down equipment for new installations and specialized treatments
- Respond quickly and professionally to client complaints and service requests
- Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner
- Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards
- Maintain proper inventory of tools, equipment, and materials in company vehicle
- Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team
Requirements:
- Ability to communicate effectively verbally and in writing with customers, peers, and managers
- Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines
- Ability to adapt quickly and work effectively in varying environments and job site conditions
- Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate
- Attention to detail and ability to recognize and correct errors and inconsistencies
- Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values
- Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly
Estimated Salary Range: $40,000 - $52,000 per year, plus performance bonus and commission
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