Sales Excellence Specialist
1 week ago
Sherwin-Williams is a leading manufacturer of paints, coatings and related products. We offer a wide range of innovative solutions to help our customers achieve their goals. Our mission is to deliver exceptional customer service and quality products that meet the needs of our customers.
Job Summary
The Sales Excellence Specialist will be responsible for providing excellent customer service, meeting sales goals and maintaining a high level of knowledge about our products and services. This role will also involve working with wholesale and retail customers to determine their needs and presenting appropriate solutions. The ideal candidate will have a strong background in sales and customer service, as well as the ability to work independently and as part of a team.
Key Responsibilities
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
- Build productive relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
Requirements
- Must be at least 18 years old
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
- Have a valid, unrestricted driver's license
- Have at least a High School diploma or GED
- Have at least one year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
Compensation
The estimated annual salary for this role is $43,000 - $53,000 based on location and experience. Benefits offered include health, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development. Please note that compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.
About You
We are looking for a highly motivated and customer-focused individual to join our team. As a Sales Excellence Specialist, you will play a critical role in delivering exceptional customer service and driving sales growth. If you have a passion for sales, customer service, and building relationships, we encourage you to apply for this exciting opportunity.
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