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Operational Training Manager

2 weeks ago


Buckhannon, West Virginia, United States Ritchie Bros. Full time
About the Role
As a key member of our corporate services team, you will play a crucial role in ensuring the smooth operation of our business. Your primary responsibility will be to design, develop, and deliver comprehensive training programs for new and existing employees. This involves formulating a training plan, working closely with subject matter experts, and facilitating the integration of new branches into our organization.

In this role, you will be responsible for collaborating with trainers, managers, and subject matter experts to create effective training programs that align with company goals and best practices. You will assess employee or branch needs, create learning objectives, and evaluate employee understanding and knowledge retention through quizzes, tests, and other assessments. Additionally, you will monitor employee performance, provide feedback, and recommend improvements to the training program.

To excel in this position, you should have 3-5 years of IAA business knowledge and branch experience, intermediate proficiency in MS Office, and functional experience with RB/IAA Operating systems.