Customer Service Representative
1 week ago
We are seeking a highly motivated and friendly Coffee Shop Team Member to join our team at Lakeside Hotel Casino. As a Coffee Shop Team Member, you will be responsible for providing exceptional customer service and ensuring that every guest has an unforgettable experience.
In this role, you will be working in a fast-paced environment where you will take orders, operate the register, prepare beverages and food items, and maintain a clean and safe work environment. If you have excellent interpersonal skills, a strong organizational ability, and can work well under pressure, we encourage you to apply for this exciting opportunity
About Us
Lakeside Hotel Casino is a leading entertainment destination located on the shores of a serene lake. We offer a dynamic work environment with opportunities for growth and development. Our commitment to excellence and innovation has made us a favorite among locals and tourists alike. As a member of our team, you will be part of a collaborative and supportive environment where your ideas and contributions matter.
Responsibilities
- Provide prompt, efficient, and friendly customer service
- Take guest's orders at the counter or over the phone
- Prepare and serve beverages and food items according to specifications
- Maintain a clean and safe work environment
- Operate the register and handle cash transactions
- Collaborate with colleagues to ensure guest satisfaction and a pleasant work environment
Requirements
- High school diploma or equivalent preferred
- Excellent interpersonal skills with a friendly and professional demeanor
- Ability to manage multiple tasks and remain calm in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to work effectively as part of a team
- Physical ability to stand, bend, twist, and kneel unassisted in a close working environment for long periods of time
Benefits
- Competitive salary: $18-$22 per hour (estimated)
- Paid holidays and vacation time
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Free employee assistance program including legal guidance and counseling sessions
- Employee discounts and recognition programs
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