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Business Operations Analyst

1 month ago

Indianapolis, Indiana, United States Demo - Maximus Full time
Job Summary

The Business Analysis team plays a crucial role in translating data and systems into meaningful process improvements and policy recommendations. As a Business Analyst, you will form a core link between information technology and reporting teams to our operations leadership.

Key Responsibilities:
  • Apply analytical reasoning to understand end-user requirements and transform them into operational applications, particularly with respect to performance management data.
  • Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
  • Extract, analyze, and report data to support program activity and assist in management decision-making.
  • Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes.
  • Work closely with operations staff to define requirements, test criteria, and identify success factors.
  • Train new hire classes on performance metrics and expectations for performance.
  • Identify performance coaching needs and work with performance coaches and/or deliver coaching, as necessary.
  • Requires advanced knowledge of Microsoft Office Products (Excel, Word, Visio, Access).
Requirements:
  • Bachelor's degree with 3+ years of experience.

At Maximus, we are committed to helping government serve the people. With over 30,000 employees worldwide, we deliver innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability, and efficiency of government-sponsored programs.

We are an Affirmative Action/Equal Opportunity Employer and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disabled status.