Customer Service Representative

3 weeks ago


Lexington, Kentucky, United States Kroger Full time

**About the Job:**

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We are currently seeking a highly motivated and customer-focused Customer Service Representative to join our team at Kroger. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a safe and clean shopping environment, and maintaining a positive attitude.

**Job Responsibilities:**

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  • Promote a culture of excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.">
  • Create an engaging and welcoming store environment by maintaining a clean and organized store appearance, including merchandise displays and checkout lanes.">
  • Collaborate with other team members to achieve sales goals, promote products, and provide outstanding customer service.">
  • Process customer transactions accurately and efficiently, handling various payment methods and responding to customer inquiries.">
  • Maintain a thorough knowledge of products, including pricing, promotions, and product locations, to effectively assist customers and meet their needs.">

**Requirements:**

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  • High school diploma or equivalent required; some college or prior retail experience preferred.">
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.">
  • Ability to lift up to 50 pounds, stand for long periods, and move frequently throughout the store.">
  • Flexibility to work a variety of shifts, including weekends and holidays.">

**Compensation & Benefits:**

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As a Kroger Customer Service Representative, you can expect:

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  • A competitive hourly wage of $12-$15 per hour, depending on location and experience.">
  • A comprehensive benefits package, including medical, dental, and vision insurance.">
  • A 401(k) retirement savings plan with company match.">
  • Opportunities for career advancement and professional growth within the company.">
  • A fun and supportive work environment with a team-oriented culture.">

**Location:**

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This position is located at various Kroger stores across the United States, with opportunities for relocation or remote work possible in some cases.

**Estimated Salary:**

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Based on national averages, the estimated annual salary for this position is around $25,000-$30,000, depending on location and experience.



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