Hospitality Ambassador
2 months ago
Muskegon, Michigan, United States
Russ' Restaurant
Full time
Job Summary:
Russ' Restaurant is seeking a highly skilled and motivated individual to join our team as a Restaurant Host. As a Restaurant Host, you will be responsible for creating a warm and welcoming atmosphere for our guests.
Key Responsibilities:
- Guest Experience: Warmly and graciously welcome and greet guests upon arrival, escort guests to their tables, and provide menus.
- Facility Maintenance: Monitor the dining area for cleanliness and organization, inspect restrooms for cleanliness, and clean as necessary.
- Point of Sale Operations: Operate cash registers and POS (Point of Sale) system.
- Customer Service: Answer phone calls and take phone orders, provide exceptional customer service, and respond to guest inquiries.
Requirements:
- Personality and Communication Skills: Outgoing personality, excellent communication skills, and ability to provide exceptional customer service.
- Organizational and Multitasking Abilities: Strong organizational and multitasking abilities, ability to work in a fast-paced environment, and reliability.
- Previous Experience: Previous experience in a similar role is a plus.
Why Work with Us:
- Benefits: Flexible schedule, paid time off, health insurance, dental insurance, vision insurance, 401k matching, referral program, employee discount, and paid training.
About Us:
Russ' Restaurant is a beloved family-friendly diner that offers classic comfort food and charm. We are an equal opportunity employer and value diversity in our workplace.