Hospitality Ambassador

2 months ago


Muskegon, Michigan, United States Russ' Restaurant Full time

Job Summary:

Russ' Restaurant is seeking a highly skilled and motivated individual to join our team as a Restaurant Host. As a Restaurant Host, you will be responsible for creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Guest Experience: Warmly and graciously welcome and greet guests upon arrival, escort guests to their tables, and provide menus.
  • Facility Maintenance: Monitor the dining area for cleanliness and organization, inspect restrooms for cleanliness, and clean as necessary.
  • Point of Sale Operations: Operate cash registers and POS (Point of Sale) system.
  • Customer Service: Answer phone calls and take phone orders, provide exceptional customer service, and respond to guest inquiries.

Requirements:

  • Personality and Communication Skills: Outgoing personality, excellent communication skills, and ability to provide exceptional customer service.
  • Organizational and Multitasking Abilities: Strong organizational and multitasking abilities, ability to work in a fast-paced environment, and reliability.
  • Previous Experience: Previous experience in a similar role is a plus.

Why Work with Us:

  • Benefits: Flexible schedule, paid time off, health insurance, dental insurance, vision insurance, 401k matching, referral program, employee discount, and paid training.

About Us:

Russ' Restaurant is a beloved family-friendly diner that offers classic comfort food and charm. We are an equal opportunity employer and value diversity in our workplace.