Store Operations Manager

3 weeks ago


Nashville, Tennessee, United States The Normal Brand Full time

The Normal Brand: Unlock a Fulfilling Career

As a fast-growing apparel company, we're seeking a highly motivated and results-driven Store Operations Manager to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and driving sales growth.

About the Role

We're looking for someone with 2+ years of retail management experience, preferably in the fashion/apparel industry. A strong background in inventory management, employee training, and store maintenance is essential. If you have a passion for making people happy, excellent fashion sense, and proficiency in Shopify and Shopify POS, we'd love to hear from you

Responsibilities

  • Manage store operations, including sales floor replenishment, visual merchandising, and customer service
  • Lead and train a high-performing team to deliver excellent customer experiences and drive revenue growth
  • Monitor and analyze sales data, inventory levels, and customer feedback to inform business decisions
  • Maintain a clean and organized store environment that meets Normal standards
  • Educate and train team members on product knowledge, sales techniques, and company policies
  • Foster a positive and respectful work environment that encourages open communication and collaboration
  • Support Assistant Store Manager and Store Manager on initiatives and projects
  • Ensure compliance with all company policies and procedures

Requirements

  • 2+ years of retail management experience
  • Fashion/apparel industry experience preferred
  • Passion for making people happy and delivering exceptional customer experiences
  • Excellent fashion sense and style
  • Strong inventory management skills and attention to detail
  • Proficiency in Shopify and Shopify POS
  • Ability to work in a fast-paced environment and adapt quickly to new systems and processes

Salary and Benefits

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. We offer a competitive benefits package, including paid hourly and bi-weekly pay, bonus opportunities, employee discount, and paid parking pass.



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