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Operations Manager Assistant

2 months ago

Elko, Nevada, United States Marmon Holdings, Inc. Full time
About the Role

Sterling Crane LLC is a dynamic organization that values its people. As a part of Marmon Holdings, Inc., we rely on individuals with the right attitude and skills to drive our success. We are committed to attracting and retaining top talent.

Job Summary

The Assistant Operations Manager is responsible for supporting the Operations Manager in leading and managing the yard operation. This includes ensuring the safety of employees, providing exceptional customer service, and maintaining profitable financial performance.

Key Responsibilities
  • Grow the business by seeking new opportunities and high-profile leads while retaining current customer satisfaction.
  • Motivate and maintain high employee morale by promoting Sterling Crane's culture of safety, vision, and mission.
  • Maintain a safe working environment by ensuring a high-quality culture of safety with all employees.
  • Participate in and/or facilitate monthly safety meetings with assigned Site Leaders.
  • Ensure the Purchase Order system is properly maintained.
  • Work with Operations Manager to analyze P&L for contribution margin control and ultimately bottom-line growth.
  • Establish and maintain relationships with customers by providing a high level of service and meeting goals set by the customer and Sterling Crane.
  • Communicate with customer representatives to evaluate crew's performance and customer's needs.
  • Escalate operational issues and customer concerns to Operations Manager as needed.
  • Assist DOT Compliance Officer as needed in relation to employee compliance.
Requirements
  • Bachelor's degree in business preferred.
  • Proficient with Microsoft Office Suite.
  • Strong communication and public speaking skills.
  • Ability to work well with others as part of a team while maintaining a leadership role to mentor and guide.
  • Strong relationship building skills.
  • Ability to assess multiple tasks and develop a plan to complete them in a timely manner.
  • Strong problem-solving, analytical, and math skills.
  • Expertise in customer service.
Working Conditions

The work environment is 75% outdoors in various weather conditions and may expose employees to fumes, airborne particles, and/or toxic chemicals. Exposure to moving mechanical parts is frequent. The noise level in the work environment is usually moderate.

Physical Requirements

While performing the duties of this job, the employee is required to be able to sit, stand, and walk for various periods of time. The employee is occasionally required to be able to reach, climb, or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move heavy materials; walk outdoors on uneven terrain in various weather conditions.

Equal Opportunity Employer

Sterling Crane LLC is an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [insert email address].