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Site Operations Manager
2 months ago
Job Summary
Abacus Technology Corporation is seeking a highly experienced Site Operations Manager to lead and manage a team of IT and telecommunications professionals providing enterprise-level support at a government facility. This is a full-time position.
Key Responsibilities
- Technical Leadership
- Provide technical guidance and oversight for directing and monitoring information and telecommunication systems operations.
- Develop and implement strategies to improve IT infrastructure and telecommunications services.
- Team Management
- Oversee a team of experienced professionals in the management and support for enterprise-level infrastructure.
- Recruit, train, and develop team members to ensure they have the necessary skills and knowledge to perform their duties.
- Customer Engagement
- Work closely with government customers to identify their needs and develop solutions to meet those needs.
- Provide regular updates and reports to customers on the status of projects and initiatives.
- Project Management
- Plan, coordinate, and execute large-scale projects with minimal disruption to daily operations.
- Develop and manage project budgets, timelines, and resource allocation.
- Quality Assurance
- Develop and implement quality assurance processes to ensure that IT infrastructure and telecommunications services meet the highest standards.
- Conduct regular audits and assessments to identify areas for improvement.
- Compliance and Security
- Ensure that all IT infrastructure and telecommunications services comply with relevant laws, regulations, and industry standards.
- Develop and implement security protocols to protect sensitive information and prevent cyber threats.
Requirements
15+ years of experience managing large-scale IT and telecommunications contracts in a government environment. Bachelor's degree in a related field desired. Must be Security+ and PMP certified. Extensive experience supporting voice and data networks. Experience with ISP/OSP, hardware interfacing, and data communications. Experience in implementing ITIL, ITSM; compliance with Army IT Metrics program; and C4/IM/AITP service delivery standards. Knowledge and experience implementing quality assurance/control and safety programs and processes within the telecom industry. Experience leading a technical team in an enterprise-level environment and comfortable providing direction and guidance to others. Able to demonstrate strong interpersonal, and verbal and written communications skills to work effectively across the program, and to accurately represent technical management perspectives to program management and government representatives. Experience with DoD systems and military protocols preferred. Able to provide clear and concise directions to staff regarding project execution. Must be a US citizen with an active Secret clearance.
Additional Information
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
Equal Opportunity Employer
