Healthcare Support Professional
5 days ago
Yanke Bionics is a renowned provider of prosthetics and orthotics services. We're seeking a dedicated Healthcare Support Professional to join our team and contribute to delivering exceptional patient care.
Salary Range: The estimated hourly salary for this position is between $18-$22.50, contingent upon experience and qualifications.
Key Responsibilities:
- Ensure seamless patient experiences through adherence to established procedures.
- Offer backup support to front desk staff as needed.
- Deliver patient orientation and promptly address patient needs and concerns.
- Perform a range of administrative tasks, including typing, filing, and inventory management.
- Accurately code patient encounters and process payments according to insurance requirements.
- Provide receptionist services, answer phone calls, and manage messages.
- Generate daily schedules for clinicians and verify completion of dictations.
- Utilize the Medflex system for registration, record updates, and document management.
- Verify patient benefits and ensure timely payment processing.
- Conduct Medicare reviews and follow-up calls to complete required information.
- Process fitting and lab requests.
- Accurately chart patient information post-appointment.
- Work effectively under pressure, meet deadlines, and maintain a strong work ethic.
- High school diploma or equivalent.
- Some medical coding experience preferred, but training will be provided.
- Excellent customer service skills.
- Strong attention to detail and accuracy.
- Clerical proficiency and Microsoft Office Suite expertise.
- Critical thinking and analytical skills.
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