General Technician

1 day ago

Midvale, Utah, United States Siddons Martin Emergency Group, LLC Full time
Job Title: General Technician

Join Siddons Martin Emergency Group, LLC as a General Technician and be part of a dynamic team that delivers exceptional service and support to our customers.

Job Summary:

The General Technician will be responsible for performing daily internal service-related interactions, maintaining clean and safe work areas, and ensuring proper tool storage. The ideal candidate will have a strong understanding of repair principles and procedures in the Heavy Truck Repair Industry.

Key Responsibilities:
  • Enforce company policies as defined in the SMEG Company Handbook
  • Interact with entire service staff
  • Maintain clean/safe work areas and proper tool storage
  • Maintain neat and professional personal appearance at all times
  • Assist shop and/or field service technicians with assigned vehicle maintenance repairs
  • Perform proper and accurate vehicle diagnosis, services, and repairs as directed by management
  • Provide Shop Foreman and Assistant Manager(s) with accurate estimated labor times and complete parts needed lists
  • Participate in quality check process with Shop Foreman and Assistant Manager(s)
  • Understand and review productivity goals for areas in need of improvement
  • Follow company processes and procedures as defined in the SMEG operations manual
  • Participate in morning meetings with service staff to plan the day
  • Maintain accurate, timely, and legible company-designed reports and paperwork
  • Notice and report potential problem areas to management before they arise
  • Maintain a successful working relationship with Pierce Manufacturing personnel
  • Enforce policies and procedures as defined in the Pierce Manufacturing operations manual
  • Responsible for responsive/timely travel to designated sites and locations as directed/scheduled
Qualifications:
  • Must be able to clearly demonstrate ability to set and reach performance goals set forth by the owner/operator
  • Must be willing to travel to other site locations and stations as needed
  • Experience within Fire and Emergency related industry a plus
  • Must work towards obtaining both EVT Master Tech and Pierce Master Technician status
  • Proven track record of success
  • Excellent communication skills both verbal and written
  • Exceptional organizational methods (Work area, Safety, Tool & Equipment Organization)
  • Possess exceptional leadership and motivational skills
  • Dedication to customer service and business success
  • Ability to engage in and maintain positive relationships with employees and customers
  • Computer skills: Must be proficient with Microsoft Outlook Email, Microsoft Word & Excel programs as well as any company-provided software
Education and/or Experience:
  • High School Diploma or GED
  • 2 Plus years with experience in an automotive service-related industry and/or technical school certificate
  • Clean driving record with a Class B non-exempt CDL driver license or able to obtain within six months of hire
  • Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry
Certificates, Licenses, Registrations:
  • EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus
Physical Demands:

The employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

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