Manager of Member Services

5 days ago


Vacaville, California, United States Travis Credit Union Full time
About This Opportunity

We are seeking a Manager of Member Services to join our team at Travis Credit Union. As a key member of our organization, you will be responsible for ensuring exceptional customer service and leading our member services team.

">Key Responsibilities

The key responsibilities of this role include:

">
  • Oversight of member services operations, including staffing, training, and performance management
  • Management of member services staff, providing guidance, coaching, and support as needed
  • Analysis of customer feedback and development of strategies to improve customer satisfaction and loyalty
  • Development and implementation of process improvements to increase efficiency and productivity
">Requirements

To be successful in this role, you must have:

">
  • A Bachelor's degree in Business Administration or related field
  • At least 5 years of experience in customer service or a related field
  • Proven leadership and management skills, with experience in supervising a team
  • Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions
  • Excellent communication and interpersonal skills, with ability to build strong relationships with customers and colleagues
">Compensation and Benefits

The salary range for this position is $65,915.20 - $81,411.20 annually, commensurate with experience. We offer a comprehensive benefits package, including medical, dental, vision, life insurance, FSA, vacation/sick/holiday pay, matching 401(k) with 100% vested immediately, educational assistance, and annual bonus.



  • Vacaville, California, United States Burlington Stores Full time

    Job Description:We are seeking a motivated and detail-oriented Inventory Management Team Member to join our team in Vacaville, CA. As a key member of our stockroom operations team, you will be responsible for receiving, processing, and stocking merchandise efficiently and accurately.Key Responsibilities:Manage inventory levels and ensure accurate...


  • Vacaville, California, United States Taco Bell - 28845 - VacavilleAlamo Full time

    Job SummaryTaco Bell - 28845 - Vacaville/Alamo is seeking a dedicated and results-driven Shift Manager to lead our restaurant team.$48,000 - $58,000 per yearResponsibilitiesManage the shift, supervise team members, and maintain customer service awareness.Control cost at budgeted levels, manage cash register setup, and complete required administrative...


  • Vacaville, California, United States Walmart Full time

    About the RoleAs a member frontline cashier, you will play a critical role in creating a positive experience for our members. You will be responsible for operating the cash register, processing payments, and maintaining a clean and organized workspace.Company OverviewSam's Club was founded in 1983 with a vision of providing affordable, wholesale merchandise...


  • Vacaville, California, United States Midas FREMONT 1783 Full time

    Car Service Management OpportunityEstimated Salary: $80,000 - $110,000 per yearMidas FREMONT 1783 OverviewWe are a trusted provider of automotive services committed to delivering exceptional customer experiences and promoting growth opportunities for our team members.Job SummaryThe successful candidate will be responsible for managing and directing all...


  • Vacaville, California, United States U-Haul Full time

    We are seeking a friendly and motivated Part Time Customer Service Team Member to join our team at U-Haul.About UsU-Haul is a leading provider of moving and storage solutions, committed to delivering exceptional customer service and experiences.SalaryThe estimated annual salary for this position is between $32,000 and $50,000, depending on location and...


  • Vacaville, California, United States Five Guys Full time

    Crew Members at Five GuysAre you looking for a fun and fast-paced work environment where you can learn and grow your career?We are seeking highly motivated individuals to join our team as Crew Members.About Us:Five Guys is a family-owned business that prides itself on serving high-quality, fresh ingredients in a unique open-kitchen design. Our restaurants...


  • Vacaville, California, United States Midas FREMONT 1783 Full time

    Job OverviewWe are seeking a highly skilled and experienced Automotive Service Manager to lead our team at Midas Fremont 1783. This is a developmental Store Manager role that offers opportunities for growth and advancement within the organization.ResponsibilitiesCustomer Service: Deliver exceptional customer service while listening and consulting with...


  • Vacaville, California, United States Midas FREMONT 1783 Full time

    We are committed to providing quality services to our customers at Midas FREMONT 1783. As an Automotive Service Manager, you will play a key role in achieving this goal by managing and directing all service department activities.The estimated salary for this position is $70,000 - $95,000 per year, depending on experience.Key responsibilities...


  • Vacaville, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionWe're seeking a Restaurant Team Member to join our team at Domino's Pizza LLC. This role involves working in a fast-paced environment where you'll be responsible for:Providing top-notch customer service to ensure customer loyalty.Efficiently taking orders and managing inventory to meet customer demand.Maintaining a clean and...


  • Vacaville, California, United States Travis Credit Union Full time

    Job OverviewThis position is a key role within Travis Credit Union, responsible for building and maintaining relationships with members in the mortgage lending space. The successful candidate will have a strong background in sales and customer service, with a passion for helping individuals achieve their financial goals.Key ResponsibilitiesGenerate new...


  • Vacaville, California, United States Center for Learning and Autism Support Services (CLASS) Full time

    Job OverviewWe are seeking a dedicated and experienced Clinical Supervisor to join our team at the Center for Learning and Autism Support Services, Inc. (CLASS). As a BCBA-certified professional, you will be responsible for providing field training, supervision, and guidance to our clinical staff, ensuring the highest level of care for children with autism...


  • Vacaville, California, United States Burlington Full time

    Burlington is looking for a highly motivated individual to join their retail team as a Retail Sales Associate. As a valued member of our sales floor, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the management team with day-to-day operations.Key Responsibilities:Greet...

  • Cashier Team Member

    3 days ago


    Vacaville, California, United States Sam's Club Full time

    About the Role:As a Member Frontline Cashier, you will play a critical role in creating a positive shopping experience for our members. This involves actively listening to their needs, addressing concerns, and resolving issues efficiently. By consistently delivering exceptional service, you will contribute significantly to the club's overall mission of...


  • Vacaville, California, United States Midas FREMONT 1783 Full time

    Responsibilities:As an Automotive Store Manager at Midas FREMONT 1783, your key responsibilities will include:Leading a team of technicians and sales staff to deliver exceptional customer service and achieve sales targetsDeveloping and implementing business strategies to improve store performance and increase revenueManaging inventory and maintaining high...

  • Team Member

    3 days ago


    Vacaville, California, United States Mendocino Farms Full time

    About UsMendocino Farms is a leading restaurant chain known for its commitment to serving high-quality food in a welcoming atmosphere. We believe in fostering a positive and inclusive work environment that allows our employees to grow and develop their skills.Job DescriptionIn this role as a Team Member - Cash Handling Expert, you will be responsible for...


  • Vacaville, California, United States Sam's Club Full time

    About the RoleWe are seeking a Member Experience Specialist to join our team. In this role, you will be responsible for ensuring members have a positive shopping experience by providing exceptional customer service, resolving issues, and promoting products and services.The estimated salary for this position is around $20.50 per hour, based on industry...


  • Vacaville, California, United States Taco Bell - 28845 - VacavilleAlamo Full time

    Job DescriptionThe Food Service Management Coordinator at Taco Bell - 37171 - Parlier is responsible for coordinating daily restaurant operations, supervising staff, and ensuring high standards of food quality, cleanliness, and customer service.Essential DutiesCoordinate daily restaurant operations, including cash handling, inventory control, and...


  • Vacaville, California, United States Travis Credit Union Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Travis Credit Union. This role is responsible for providing exceptional member service through all support channels, including inbound calls, emails, and live chats.The ideal candidate will have a strong background in customer service, with a...


  • Vacaville, California, United States Travis Credit Union Full time

    Job OverviewWe are seeking a highly motivated and results-driven Contact Center Representative to join our team at Travis Credit Union. As a key member of our contact center, you will be responsible for delivering exceptional service to our members, identifying opportunities to deepen member relationships, and managing complex product/service...

  • Cashier Team Member

    4 weeks ago


    Vacaville, California, United States Mendocino Farms Full time

    Hiring Immediately at Mendocino Farms: We're seeking a skilled Cashier Team Member to join our team. Key responsibilities include taking orders at the register, guiding guests through our menu, and providing exceptional customer service. Must be 18 years of age or older. Our team members enjoy a range of benefits, including Health, Dental, Vision, Life...