Sales Associate

1 week ago


Allen, Texas, United States West Elm Full time
About the Team

We're a dynamic team at West Elm, dedicated to delivering exceptional customer experiences in our outlet store in Allen, TX. As a Sales Associate, you'll be part of a collaborative and fast-paced environment where you'll have the opportunity to grow and develop your skills.

About the Role

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you'll be responsible for providing top-notch customer service, utilizing effective selling techniques, and maintaining a thorough knowledge of our products.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a unique and personalized shopping experience
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Maintain a thorough knowledge of our products, including features and benefits
  • Efficiently and accurately perform register transactions, including sales, returns, and exchanges
  • Assist in implementing and maintaining visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards, including straightening, cleaning, and maintaining the stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
Requirements:
  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
  • Full-time associates are expected to have open availability to meet the needs of the business, including weekends and holidays
Benefits:
  • A generous discount on all West Elm brands through multiple shopping channels
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and other time-off programs
  • Health benefits, including health, dental, and vision insurance; health and dependent care tax-free spending accounts; medical, family, and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial, and emotional health
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Location-specific sample sales
  • A business casual work environment
  • San Francisco-based bike share program
  • Time off to volunteer
  • Matching donations to qualifying nonprofit organizations
  • Company-sponsored community involvement
  • Various discounts on local businesses

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