Clinical Support Specialist

2 days ago


East Orange, New Jersey, United States Align ENT & Allergy Full time
Job Summary
"But this role is not just about administration – it's also about delivering exceptional patient care. As a Medical Assistant/Medical Receptionist at Align ENT & Allergy, you will be responsible for greeting patients, scheduling appointments, managing patient records, and assisting physicians in delivering patient care. This position requires strong attention to detail, excellent organizational skills, and the ability to multitask in a fast-paced environment.

Responsibilities
"• Greet patients and visitors in a friendly and professional manner
"• Check-in patients, verify patient information, and ensure accurate entry into the electronic medical records system
"• Schedule and confirm patient appointments, coordinating with physicians and other staff members
"• Manage patient records, including filing, scanning, and updating information as necessary
"• Perform administrative tasks such as answering phone calls, addressing patient inquiries, and managing correspondence
"• Assist physicians and healthcare professionals in providing patient care, including taking vital signs, documenting medical histories, and preparing examination rooms
"• Administer medications and immunizations as directed by healthcare providers
"• Provide patient education on treatment plans, medications, and self-care instructions

Requirements
"• High school diploma or equivalent
"• Previous experience in a medical office setting, preferably as a Medical Assistant and/or Medical Receptionist
"• Strong organizational and multitasking skills
"• Excellent written and verbal communication skills
"• Familiarity with electronic medical records systems and basic computer skills
"• Knowledge of medical terminology and basic clinical procedures
"• Exceptional customer service skills and a positive attitude
"• Ability to work both independently and collaboratively in a team environment
"• Demonstrated professionalism, empathy, and a commitment to patient care
"• Familiarity with insurance verification and billing processes (preferred)
"• Reliable transportation and the ability to travel to multiple office locations

Salary and Benefits
"The estimated salary for this role is $45,000 - $60,000 per year, depending on experience. Align ENT & Allergy offers a comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance.

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