Dental Department Assistant

3 weeks ago

New York, New York, United States NYC Health Hospitals Full time
Purpose of Position

To ensure that Dental Department patients receive appropriate care in an organized and timely manner.

Key Responsibilities
  • Greet and welcome patients to the clinic
  • Assist and direct patients to designated areas
  • Perform clerical duties assigned by the Director of Service/Assistant Director
  • Register patients in Epic
  • Schedule appointments in person/via phone in Epic
  • Call patients to cancel, reschedule, and confirm appointments
  • Update patient demographics
  • Verify patient's HMOs/Medicaid
  • Call for verification of HMOs membership
  • All related cashiering duties
  • Answer phone appropriately
  • Translate as needed
  • Provide clerical coverage and rotate evenings and Saturday clinic
  • Data entry
Requirements

A four-year High School diploma or its educational equivalent, including or supplemented by successful completion of an accredited or approved Dental Assistant Program, which included or was supplemented by 600 hours of supervised internship experience assisting a dentist at chairside; or

A four-year High School diploma or its educational equivalent, including or supplemented by successful completion of an accredited or approved Dental Assistant Program, which included or was supplemented by 300 hours of supervised internship experience assisting a dentist at chairside; and 6 (six) months of satisfactory full-time experience as a Dental Assistant performing all of the following duties: taking and uploading dental digital imaging, assisting dentist at chairside, and preparing dental instruments for sterilization; or

A four-year High School diploma or its educational equivalent; and one (1) year of satisfactory full-time experience as a Dental Assistant performing the duties described in "2" above; or

A satisfactory combination of education and experience which is equivalent to "1", "2", or "3" above. Each 100 hours of supervised internship experience assisting a dentist at chairside is equivalent to two (2) months of full-time experience. However, all candidates must have at least a four-year High School diploma or its educational equivalent.

Preferred Qualifications

Knowledgeable in:

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words per minute.)

Computer programs/software operated:

Epic

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week

Retirement Savings and Pension Plans

Loan Forgiveness Programs for eligible employees

Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts

College tuition discounts and professional development opportunities

Multiple employee discounts programs

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