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Customer Service Ambassador

1 week ago


Nashville, Tennessee, United States Carl Black Chevrolet of Nashville Full time

**Job Overview**

Chevrolet enthusiasts, you're in luck We're seeking a charismatic Customer Service Ambassador to join our front office team at Carl Black Chevrolet of Nashville.

This is more than just a job – it's an opportunity to make a lasting impression on customers and help them find their dream ride. As a Customer Service Ambassador, you'll be the face of our dealership, ensuring every visitor has a world-class experience from the moment they step foot on our lot.

Key Responsibilities:

  • Welcome and assist customers in a professional and courteous manner
  • Demonstrate exceptional customer service skills, building rapport and trust with clients
  • Provide administrative support to ensure seamless day-to-day operations
  • Operate multi-line telephones, answering calls and transferring callers to relevant personnel or departments
  • Perform various clerical duties, including data entry and record-keeping

Requirements:

  • Bachelor's degree in Business Administration or related field (or equivalent work experience)
  • Excellent communication and interpersonal skills, with a warm and welcoming demeanor
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Familiarity with technology, including telephone systems and PC software
  • Bi-lingual skills a plus

What We Offer:

  • A dynamic work environment with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to be part of a leading automotive group, dedicated to excellence and customer satisfaction