Customer Service Specialist
6 days ago
**Job Description:**
We are looking for a highly skilled and dedicated individual to join our team as a Customer Service Specialist at Sam's Club in Sheffield Village, OH. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, ensuring their shopping experience is positive and memorable.
**Responsibilities:**
The Customer Service Specialist will be responsible for:
- Maintaining a clean and organized store environment, including restocking shelves, facing merchandise, and completing other tasks as assigned by management.
- Providing exceptional service to members, answering questions, and resolving issues in a timely and professional manner.
- Ensuring products are selected and packaged according to company policies and procedures.
- Assisting members with transporting items and utilizing cart retrieval equipment according to company policies and procedures.
**Requirements:**
To be successful in this role, you must have excellent communication skills, be able to work in a fast-paced environment, and possess a strong commitment to customer satisfaction. A high school diploma or equivalent is required, and prior experience in retail or customer service is preferred.
**Compensation:**
The estimated hourly wage range for this position is $16.00 to $23.00, with additional compensation possible based on schedule, facility, season, or specific work performed. Benefits include medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, among others.
**Location:**
This position is located at 5225 Cobblestone Rd, Sheffield Village, OH 44035-1489, United States of America.
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