Customer Service Representative

2 weeks ago


Kokomo, Indiana, United States Waterco of the Central States, Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Waterco of the Central States, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Process customer orders and handle returns or exchanges
  • Collaborate with internal teams to resolve customer complaints and issues
  • Maintain accurate records of customer interactions and transactions
  • Meet or exceed customer satisfaction targets and quality standards
Requirements
  • 2+ years of customer service experience
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office and customer service software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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