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Patient Services Representative

2 months ago


Pulaski, Virginia, United States Medical Facilities of America Full time
Medical Facilities of America is currently looking for a Receptionist / Service Ambassador to join our dedicated team. This role is essential in ensuring a welcoming environment for our visitors and maintaining efficient operations at our facility.

Key Responsibilities:
  • Greet and assist visitors, ensuring they feel welcomed and properly directed.
  • Manage incoming phone calls, providing information and directing calls as necessary.
  • Handle daily mail and deliveries, ensuring proper sorting and distribution.
  • Maintain security protocols by monitoring access and managing visitor badges.
  • Organize appointment schedules and coordinate meetings effectively.
  • Perform various clerical tasks, including filing, photocopying, and faxing.
Qualifications:
  • Demonstrated experience in similar roles.
  • Proficient in Microsoft Office Suite.
  • Exhibit a professional demeanor.
  • Strong verbal and written communication skills.
  • Ability to proactively address and resolve issues.
  • Skilled in organization, multitasking, and prioritizing tasks under pressure.
We offer: A competitive compensation package along with a comprehensive benefits program for full-time employees, which includes health and dental insurance, paid time off, holiday pay, and a 401k plan with company matching. Joining our team means being part of a mission that positively impacts lives daily, with ample opportunities for professional growth and development. We uphold high standards for our employees, recognizing the vital role they play in our community.