Motorcycle Sales Associate/Fit Specialist
4 weeks ago
Job Title: Fit Specialist
Department: Sales
Supervisor: Assistant Sales Manager
Summary Description
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rockstar Powersports Brooksville. As a Sales Associate, you will be responsible for providing an exceptional customer experience, working closely with our customers to understand their needs and preferences, and presenting our powersports lineup in a professional and enthusiastic manner.
Duties and Responsibilities
- Welcome guests into the dealership and provide a warm and welcoming experience.
- Narrow down the selection of powersports products to find the perfect fit for our customers.
- Follow up with customers to ensure their needs are met and provide excellent customer service.
- Sell the fun and excitement of powersports to our customers and help them find their dream ride.
- Responsible for maintaining the showroom and display of powersports products in a manner appealing to customers.
- Meet and exceed contact goals as assigned by the Sales Manager.
- Follow all procedures to complete all paperwork accurately and in a timely manner.
- Work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
Qualifications & Job Requirements
- Knowledge and experience with sales of powersports and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Applicable experience in big ticket retail sales strongly preferred.
- Passion for the powersports lifestyle and community.
- Excellent verbal and written communication skills.
- Ability to present oneself as well as the dealership in a professional manner.
- Knowledge of applicable laws/policies/principles/etc.
- Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
- Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
- Attention to detail.
- Interpersonal skills and customer service skills required.
- Approachable, likeable, and enthusiastic personality.
- Ability to get along with broad customer base.
- High energy level needed.
- Be self-motivated, positive, driven and helpful.
- Ability to handle confidential information responsibly.
- Great customer service, excellent personal communication, and demonstrated closing skills.
- Ability to work a flexible schedule including weekends, holidays, and evenings.
- Valid driver's license with motorcycle endorsement, and ability to be approved by the dealership's insurance company based on MVR record preferred.
Working Conditions
- The noise level in the work environment is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
- Frequently works near moving mechanical parts.
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