Mortgage Servicing Coordinator

3 weeks ago


MagstattleBas, Grand Est, United States BNP Paribas Group Full time

We are seeking a skilled Mortgage Servicing Coordinator to join our team at BNP Paribas Group. As a key member of our servicing operations, you will play a critical role in ensuring the smooth delivery of our mortgage services.

Key Responsibilities:

• Complete Automatic Payment Draft setups with precision and attention to detail.

• Prepare Lien Releases with accuracy and efficiency.

• Respond to standard to moderately complex servicing issues for internal and external customers, providing timely and effective resolutions.

• Receive and review incoming work, contacting appropriate resources as needed to ensure seamless workflow.

• Edit mortgages to change name, address, etc., with a focus on accuracy and compliance.

• Maintain a working knowledge of unit policies, procedures, standards, and workflow, staying up-to-date on changes and updates.

• Act as an escalation point for complex issues, providing guidance and support to colleagues as needed.

• May assist in identifying and recommending operational improvements to enhance our servicing operations.

Requirements:

• Requires basic job knowledge of systems and procedures obtained through prior work experience or education.

• Requires 5 years minimum Mortgage Servicing experience.

• May require vocational or technical education in addition to prior work experience.

Education:

High School Diploma or GED Required

Skills:

Good knowledge of the products, policies, and processes related to our mortgage servicing operations.

Good knowledge of banking operations and procedures.

Equal Employment Opportunity Policy:

BNP Paribas Group is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. We are also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

BNP Paribas Group will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.



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