Travel Center Operations Manager

2 weeks ago


North East, Maryland, United States PILOT Full time
Job Summary

We are seeking a highly motivated and customer-focused Shift Leader to join our team at Pilot Company. As a Shift Leader, you will be responsible for supervising employees and general operations of the store, ensuring excellent customer service and maintaining a clean and well-maintained facility.

Key Responsibilities
  • Supervise Employees: Lead and motivate a team of employees to provide exceptional customer service and maintain a positive work environment.
  • General Operations: Oversee the day-to-day operations of the store, including inventory management, cash handling, and facility maintenance.
  • Customer Service: Respond to customer needs and concerns in a professional and courteous manner, ensuring a positive customer experience.
  • Team Collaboration: Work closely with management and other team members to achieve store goals and objectives.
Requirements
  • Previous Experience: Previous experience in retail operations or a related field is required.
  • Customer Service Skills: Excellent customer service skills and the ability to maintain a customer-focused culture.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with employees, customers, and vendors.
  • Flexibility: Ability to work a flexible schedule, including nights, days, weekends, and holidays.
Benefits
  • Fuel Discount: Receive a discount on fuel purchases.
  • Nation-wide Medical Plan: Access to a comprehensive medical plan, including dental and vision coverage.
  • 401(k) Plan: Participate in a 401(k) plan with company match.
  • Flexible Schedule: Enjoy a flexible schedule, including weekly pay.


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