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Server Team Member

2 months ago

Toledo, Toledo, United States Kona Grill Full time

Job Summary: We are seeking a highly motivated and customer-focused Server Assistant to join our team at Kona Grill. As a Server Assistant, you will play a critical role in delivering exceptional guest service and supporting the success of our restaurant.

Key Responsibilities:

  • Guest Service: Provide exceptional guest service by ensuring that every guest has a positive experience at Kona Grill. This includes greeting guests, taking orders, serving food and beverages, and handling guest complaints in a professional and courteous manner.
  • Teamwork: Work collaboratively with the server team to ensure seamless service delivery. This includes communicating effectively with servers, bussers, and kitchen staff to ensure that guests receive their orders in a timely manner.
  • Food and Beverage Knowledge: Develop a strong knowledge of our menu and beverage offerings to effectively recommend and serve guests.
  • Time Management: Manage your time effectively to ensure that you are able to complete all tasks and responsibilities in a timely manner.
  • Communication: Communicate effectively with guests, servers, and kitchen staff to ensure that all orders are accurate and delivered in a timely manner.

Requirements:

  • Customer Service Skills: Provide exceptional customer service by being friendly, courteous, and attentive to guest needs.
  • Communication Skills: Communicate effectively with guests, servers, and kitchen staff to ensure that all orders are accurate and delivered in a timely manner.
  • Teamwork Skills: Work collaboratively with the server team to ensure seamless service delivery.
  • Time Management Skills: Manage your time effectively to ensure that you are able to complete all tasks and responsibilities in a timely manner.
  • Food and Beverage Knowledge: Develop a strong knowledge of our menu and beverage offerings to effectively recommend and serve guests.

Benefits:

  • Medical, Dental, and Vision Insurance: We offer comprehensive medical, dental, and vision insurance to all full-time and variable benefit eligible employees.
  • Group Life and Disability Insurance: We offer group life and disability insurance to all full-time and variable benefit eligible employees.
  • Group Accident Insurance: We offer group accident insurance to all full-time and variable benefit eligible employees.
  • Group Hospital Indemnity Insurance: We offer group hospital indemnity insurance to all full-time and variable benefit eligible employees.
  • Group Critical Illness Insurance: We offer group critical illness insurance to all full-time and variable benefit eligible employees.

Additional Benefits:

  • Employee Assistance Program (EAP): We offer an employee assistance program (EAP) to all employees, which provides confidential counseling services and support for employees and their families.
  • Dependent Care Benefit: We offer a dependent care benefit to all employees, which provides reimbursement for dependent care expenses.
  • Employee Dining Discounts and/or Complimentary Meals Onsite: We offer employee dining discounts and/or complimentary meals onsite to all employees.
  • Traditional and Roth 401(k) Plan: We offer a traditional and Roth 401(k) plan to all employees, which provides a tax-advantaged way to save for retirement.
  • Commuter Benefits: We offer commuter benefits to all employees, which provides reimbursement for public transportation expenses.