Massage Therapist
2 months ago
Greenwood, Mississippi, United States
Arch Amenities Group
Full time
Arch Amenities Group, a leading spa, fitness, and leisure firm, is seeking a skilled Massage Therapist to provide exceptional massage and body treatments to our guests.
Responsibilities:- Deliver the "Arch Amenities Group Experience" by maintaining the highest standards set in our Basics to Excellence (BTE), Mission Statement/Values, and Brand Standards.
- Adhere to our company policies and procedures.
- Perform massage and body services that meet our established guidelines and exceed guest expectations.
- Stay up-to-date with current licensure and perform all treatments on our services menu.
- Assess guest contraindications and ensure safe and effective service delivery.
- Meet the needs of our guests at all times throughout the service.
- Practice universal precautions when providing services.
- Clean and disinfect all equipment daily.
- Maintain the highest level of product knowledge and provide expert recommendations to guests.
- Recommend products for home use and suggest beneficial treatments offered in our spa.
- Manage time effectively and begin and end all treatments on schedule.
- Work assigned schedules and arrive and depart on time.
- Ensure work areas are clean and set according to procedures.
- Inform management about product needs and maintain accurate client records.
- Complete all assigned side work and attend scheduled meetings and trainings.
- Report incidents or accidents to management.
- High School Diploma or GED.
- Valid state license in massage therapy or other required credentials.
- Previous massage and body work experience.
- Customer service experience, preferably in a spa.
- Ability to build rapport with guests and explain various treatments/services.
- Excellent customer service skills and work ethic.
- Efficient, well-organized, and able to handle multiple duties simultaneously.
- Professional manner, discretion, and appearance.
- Good verbal and written skills.
- Strong team player.
- Comfortable with product recommendation.
- Availability to work nights, weekends, and holidays.
- Ability to stand for long periods and lift up to 25 pounds.
- Medium work: exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.