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Customer Service Representative: Eunice, LA

2 months ago

Eunice, Louisiana, United States American Cash Advance Company Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at American Cash Advance Company. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet customer needs.
  • Account Management: Review and update customer accounts, ensuring accuracy and completeness.
  • Marketing: Develop and implement marketing strategies to attract new customers and retain existing ones.
  • Loan Processing: Process loan applications, fund loans, and manage collections.
  • Team Collaboration: Work closely with colleagues to achieve team goals and objectives.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software.
  • Certifications: None required.

Benefits:

  • Health Insurance: Up to 80% of premiums paid by the company.
  • Dental and Vision Insurance: Available.
  • 401K: Available.
  • Paid Holidays: Available.
  • Paid Vacations: Available.
  • Paid All-Purpose Time Off: Available.
  • Paid Training: Available.
  • Advancement Opportunities: Available.
  • Unlimited Earning Potential: Available.

Working Conditions:

  • Work Environment: Fast-paced office environment.
  • Physical Demands: Prolonged sitting, standing, and walking.
  • Travel: Occasional travel may be required.

Equal Opportunity Employer: American Cash Advance Company is an equal opportunity employer and welcomes applications from diverse candidates.