Senior Business Tax Specialist

5 days ago


Castro Valley, United States Intuit Full time
Job Title: Senior Business Tax Specialist

We are seeking a highly skilled Senior Business Tax Specialist to join our team at Intuit. As a key member of our tax preparation team, you will play a crucial role in providing expert guidance and support to our customers.

About the Role

This is a remote customer-facing position that requires strong business tax preparation experience and excellent communication skills. You will be working with our state-of-the-art video communications software (Smartlook) to interact with customers and provide them with high-quality customer interactions and experiences.

Key Responsibilities:
  • Tax Advice and Preparation: Assist TurboTax Business customers with their tax returns, providing expert guidance and support throughout the process.
  • Customer Service: Deliver exceptional customer service through deep customer empathy, everyday language, and extensive knowledge and expertise in business tax preparation.
  • Documentation and Follow-up: Document customer interactions and work towards meeting company key performance metrics and Big Bet Goals.
Requirements

To be successful in this role, you will need:

  • Business Tax Preparation Experience: 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season.
  • Credentials: Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
  • Technology Skills: Proficient with technology, including commercial tax preparation software and computer operations.
Compensation

The estimated salary for this role is $55,000 - $70,000 per year, depending on location and experience.



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