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Takeaway Team Member

2 months ago

Chula Vista, California, United States Chili's Full time

Job Summary

We are seeking a highly motivated and customer-focused To Go Specialist to join our team at Chili's. As a To Go Specialist, you will be responsible for ensuring that all takeaway guests receive an exceptional experience.

Key Responsibilities

  • Phone and Order Management
    • Answer incoming calls and provide information to guests, taking their orders in a timely and accurate manner.
  • Order Review and Fulfillment
    • Review incoming orders in our online system to ensure accuracy and efficiency.
  • Delivery Area Management
    • Keep the delivery area organized and efficient, ensuring a smooth and seamless experience for our guests.
  • Sales and Promotions
    • Promote specials and add-ons to increase sales and enhance the guest experience.
  • Food Preparation and Packaging
    • Package food and ensure that utensils, receipts, and other necessary items are provided to guests.
  • Point of Sale Operations
    • Input orders into the point of sale system, ensuring accuracy and efficiency.
  • Compliance and Quality Assurance
    • Comply with safety and hygiene regulations to maintain a clean and healthy environment for our guests.
  • Guest Feedback and Improvement
    • Gather guests' feedback and recommend improvements to our menus and services.
  • Menu Description and Suggestion
    • Describe the menu and food to guests over the phone and in person, providing suggestions to enhance their dining experience.

Working at Chili's

  • Company Culture
    • Chili's is a fast-paced and dynamic work environment that values teamwork and customer satisfaction.
  • Benefits
    • No strict dress code, allowing for a relaxed and comfortable work environment.