Restaurant Shift Manager
5 days ago
**Job Summary:**
We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Wingstop. As a Restaurant Shift Leader, you will play a critical role in ensuring the smooth operation of our restaurant and providing an exceptional dining experience for our guests.
Key Responsibilities:
- Team Leadership: Supervise and direct team members during your shift, ensuring they perform their duties effectively and efficiently. Provide guidance, training, and coaching to team members to maintain a high level of performance.
- Customer Service: Deliver excellent customer service by greeting guests, taking orders, and resolving customer issues promptly and professionally. Ensure that all team members are friendly, attentive, and focused on delivering a memorable dining experience.
- Food Quality and Safety: Oversee food preparation, cooking, and presentation to ensure it meets quality and safety standards.
- Shift Management: Maintain an organized and clean restaurant environment throughout the shift. Address any issues or challenges that arise during the shift and escalate them to the General Manager as necessary.
Requirements:
- Food Handler Certification: Required
- Previous Experience: Previous experience in a fast-food or restaurant environment is preferred.
- Excellent Customer Service Skills: Excellent customer service skills are essential for this role.
- Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced, high-pressure environment.
- Strong Leadership and Communication Skills: Strong leadership and communication skills are required to effectively manage a team.
Benefits:
- Competitive Salary: $18.00 per hour
- Benefits Package: Health insurance, profit sharing, and free meals
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