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Senior NetSuite Consultant
2 months ago
Oracle NetSuite is seeking a highly skilled Senior NetSuite Consultant to join our Advanced Customer Support (ACS) team. As a key member of our team, you will be responsible for leading the solution design and implementation aspects of engagements, ensuring high-quality, integrated software solutions within the constraints of time and budget.
Responsibilities- Lead the identification and documentation of customer NetSuite value gaps leveraging our proprietary SuiteReview methodology
- Drive the approach to remediate gaps and consensus with the customer
- Work with customers to remediate highest-priority gaps
- Architect and build out solutions for complex business requirements, including configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
- Define detailed functional requirements for automations and integrations to NetSuite
- Perform quality reviews of deliverables developed by other team members
- Mentor junior resources in product functionality and consulting methods to improve their abilities
- Continue to increase product knowledge and pursue relevant certifications
- Collaborate with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support
- Follow essential internal business processes aligned toward delighting our customers
- 6+ years of overall relevant domain experience in one or more of NetSuite's vertical markets (e.g. Consumer Products, Warehouse Distribution, Manufacturing, Retail)
- Expert NetSuite ERP Financials functional solution implementation and/or administration experience - though competing ERP offerings may be considered
- 2+ years of external consulting role experience with sustained C-suite interactions OR similar internal project experience in both leadership and execution
- Experience with defining requirements for complex customizations and integrations
- Strong communication skills
- Ability to evolve customer business processes based on leading practices
- Passion for driving customer satisfaction
- Finance and/or Accounting professional and/or Manufacturing Supply Chain knowledge (WIP & Routing, Advanced Manufacturing, BOM and Work Order, among others) required
- NetSuite ERP Consultant or other relevant certifications a plus
- Competitive salary range: $88,100 to $192,000 CAD per annum (Canada) or $88,500 to $199,500 per annum (US)
- Eligibility for bonus and equity
- Comprehensive benefits package, including medical, dental, and vision insurance, short-term disability and long-term disability, life insurance, and more
- Flexible vacation and paid time off
- 11 paid holidays
- 72 hours of paid sick leave upon date of hire
- Adoption assistance and employee stock purchase plan
Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.