Breakfast Attendant

2 weeks ago


Wilson, North Carolina, United States Tru by Hilton Wilson Full time
Job Summary

We are seeking a skilled Breakfast Attendant to join our Food and Beverage team at Tru by Hilton Wilson. As a key member of our team, you will be responsible for delivering exceptional breakfast service to our guests, ensuring a safe and clean environment, and maintaining high standards of quality and guest satisfaction.

Key Responsibilities
  • Maintain a clean and inviting guest dining area, ensuring all food and beverage facilities are clean and properly stocked.
  • Engage with guests to enhance their dining experience, providing excellent customer service and building rapport.
  • Ensure all food and beverage equipment is in operational condition and regularly cleaned.
  • Establish and achieve quality and guest satisfaction goals, working closely with the Food and Beverage Manager.
  • Follow all local, brand, and Opal health and safety regulations and procedures.
Requirements
  • High school diploma or higher-level education.
  • Fluent English language skills, with the ability to communicate effectively.
  • ServSafe, CPR, and/or First Aid certification is preferred.
  • Ability to lift, bend, squat, and perform physical labor, standing, walking, and reaching overhead.
Optimum Attributes
  • Willingness to take ownership and accountability for the team.
  • Effective communication skills and a good listener.
  • Good team player with a positive and professional attitude.
  • Emphatic and tolerant, with a punctual and reliable work ethic.
Performance Standards

Performance shall be measured by the following: Brand Quality Audit (QA) and Associate Standard Index (ASI).


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