Customer Service Representative

7 days ago


East Aurora, New York, United States CVS Health Full time
Company Overview

CVS Health is a leading retail pharmacy and healthcare company that is shaping the future of healthcare for people, businesses, and communities. With a focus on delivering enhanced human-centric healthcare, CVS Health is committed to providing innovative solutions that make healthcare more personal, convenient, and affordable.

Job Description

The Retail Store Associate position provides an opportunity to excel in a customer-focused role, working both independently and as part of a team, to positively impact the lives of others. As a key member of our store team, you will provide differentiated customer service, maintain the sales floor, and support opening and closing store activities.

Essential Functions:
  • Providing exceptional customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools


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