Sales Associate
2 weeks ago
Customer Experience Specialist
We are seeking a skilled Customer Experience Specialist to join our team at Anthropologie. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for each customer.
Key Responsibilities:
- Initiate genuine conversations with customers to build rapport and understand their needs
- Support a selling environment by connecting with multiple customers and sharing product suggestions
- Utilize technology to transact in the moment, find sizes and colors, and place orders for items not available in store
Teamwork + Communication
- Build productive relationships with peers and ask for support when needed
- Participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers
- Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders
Visual + Business Operations
- Understand your contribution to service and selling on every shift to impact the store's business
- Support the shipment process to gain awareness of product and contribute to completion of omni order fulfillment processes
Requirements:
- Anthropologie brand fan
- Experience in customer service
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store
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