Sales Associate

2 weeks ago


Syracuse, New York, United States Anthropologie Full time

Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to join our team at Anthropologie. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and creating a personalized shopping experience for each customer.

Key Responsibilities:

  • Initiate genuine conversations with customers to build rapport and understand their needs
  • Support a selling environment by connecting with multiple customers and sharing product suggestions
  • Utilize technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

  • Build productive relationships with peers and ask for support when needed
  • Participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers
  • Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders

Visual + Business Operations

  • Understand your contribution to service and selling on every shift to impact the store's business
  • Support the shipment process to gain awareness of product and contribute to completion of omni order fulfillment processes

Requirements:

  • Anthropologie brand fan
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store

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