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Restaurant Operations Manager

1 week ago

Williamsburg, Virginia, United States Williamsburg Landing Full time

Job Summary

The Restaurant Operations Manager at Williamsburg Landing is responsible for overseeing the day-to-day operations of the dining room, including managing staff, maintaining quality and safety standards, and ensuring exceptional customer service.

Main Duties

  1. Develops and implements operational strategies to improve efficiency, productivity, and customer satisfaction
  2. Leads and manages a team of servers, including recruiting, training, and evaluating performance
  3. Maintains accurate records and reports, including resident orders, inventory, and employee data
  4. Collaborates with kitchen staff to ensure timely and accurate food preparation and delivery
  5. Evaluates work processes and methods, submitting recommendations for continuous quality improvement

Qualifications

Any satisfactory combination of education, training, experience, or abilities in a related field; ability to communicate and follow instructions in English, verbally and in writing