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Trainer

2 months ago

Bridgeport, Connecticut, United States CaptionCall, LLC Full time
Job Summary

CaptionCall, LLC is seeking a skilled Installation Specialist to join our team. As a key member of our organization, you will be responsible for installing and training customers on our innovative communication solutions.

Key Responsibilities
  • Installation and Troubleshooting: Install and troubleshoot CaptionCall phones to ensure seamless communication for our customers.
  • Customer Training: Provide courteous and effective training to customers on how to use our phones and their features.
  • Promotion of Services: Promote the CaptionCall service to customers and ensure they understand the benefits of our solutions.
  • Lead Generation: Assist Outreach Specialists with lead generation activities as needed to drive business growth.
  • Customer Support: Provide exceptional customer support by responding to customer inquiries and resolving issues in a timely manner.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 1-2 years of experience in customer service, sales, or a related field preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work independently, and strong problem-solving skills.
What We Offer
  • Competitive Pay: Hourly pay rate with potential for additional compensation based on performance.
  • Benefits: Mileage reimbursement, tablet and phone provided, and opportunities for career growth and advancement.
About Us

CaptionCall, LLC is a leading provider of language services for the Deaf and hard-of-hearing community. We are committed to providing innovative solutions that empower individuals to communicate effectively and connect with others.