Operations Director

7 days ago


Milton, Massachusetts, United States Ward Transport & Logistics Full time
Job Title: Operations Director

The Operations Director will play a crucial role in ensuring the customer is always serviced first. Key responsibilities include planning, directing, and controlling freight operations to achieve growth goals, contribution dollar targets, and profit margins while balancing costs.

  • Create and update action steps on the service center tension chart in line with operational goals.
  • Attain specific operational goals outlined on the service center tension chart in areas such as MPI Performance, missed pickups, on-time service, clerical support overtime, Weight and Inspection goals, and Safety and Operations Audits score.

A minimum of three to five years' experience in the motor carrier industry, including knowledge of operations, clerical procedures, and DOT and HAZMAT regulations, is preferred. Strong communication and leadership skills are essential for this role.



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